FAQs

Everything you might like to know before your first letter arrives.

Where do you ship to?

Worldwide. Free postage.

Can I gift a subscription?

Certainly, please just add a different shipping address at checkout and the letters will go straight to the lucky recipient.

Can I cancel my order?

Yes, you can cancel your order any time until the 28th of the month, either on your order management page or contact us as soon as possible.

Can I return my order?

All items are non-refundable, please do not hesitate to contact us if you have any concerns.